Opal understand that deciding on aged care is never easy. For Opal Aged Care its not about buildings or homes or even life style choice, it’s about empathy, understanding and quality of life. Starting with their specialist clinical care and all the way to their recreational programs and strong links to the community, all help their residents achieve a better quality of life. RTM work with Opal to achieve a high-quality care that’s all about the resident and their families.
RTM began the relationship with Opal Aged Care in 2017 this began as the need for updated software and solutions for patient quality care were in demand. Our first roll out of RTM software into Opal Aged Care facilities was in 2018 at their Northlakes site. With always having our customers vision in mind we work closely during the installation process to ensure our product delivery is on time and ready to fulfil our clients need for the solution to their organisations complex problem.
As the client’s needs and technology change rapidly, at RTM we look to develop along with those changes and work alongside the client to produce new solutions, and updates. Over the past three years servicing Opal, we have performed two software updates and have twenty-four new sites scheduled to roll out with RTM software. We offer ongoing technical support and training for our clients and we pride ourselves on the relationship we build through our solution-based software products