In today’s retail environment, ensuring staff safety and store security is just as important as delivering great customer service. Retail businesses face growing challenges, from theft and workplace aggression to emergency situations and operational disruptions. Without the right retail security systems in place, these issues can lead to financial losses, staff distress, and business downtime.
RTM Cloud provides advanced retail security systems designed to keep stores and staff secure while maintaining efficient operations. From CCTV surveillance and duress buttons to emergency exit monitoring, predictive maintenance, and real-time tracking through our Self-Service Portal, our solutions ensure that retailers can protect their employees, reduce security risks, and prevent downtime before it happens.
A smarter approach to retail security
Retail employees often face high-pressure situations, including theft attempts and aggressive customer behaviour. Having reliable retail security systems in place, is essential to ensuring staff feel safe and supported.
CCTV Surveillance is a key component of modern retail security systems, allowing store managers to monitor key areas such as the sales floor, stockroom, and entry points. RTM Cloud’s high-definition security cameras provide real-time monitoring and cloud-based video storage, ensuring that retailers can access crucial footage when security incidents occur. With remote access capabilities, store owners can keep an eye on their stores from anywhere, ensuring quick responses to potential threats.
Duress Buttons offer immediate protection for retail employees in high-risk situations. Whether installed at checkout counters, customer service desks, or worn by staff, these buttons send instant alerts to security personnel or management, ensuring a swift response in cases of customer aggression, theft, or medical emergencies.
Emergency exit monitoring: compliance & safety in one system
Retailers must ensure that emergency exits are accessible, functional, and secure at all times. RTM Cloud’s Emergency Exit Monitoring System tracks all exit activity, sending alerts if doors are blocked, tampered with, or used without authorisation.
This system helps retailers:
- Ensure compliance with fire and safety regulations.
- Prevent unauthorised access that could lead to theft or security breaches.
- Improve overall store safety for both staff and customers.
With real-time tracking and automated alerts, retailers can stay ahead of potential risks and tackle safety issues before they become bigger problems.
Reducing downtime with predictive maintenance
Unexpected maintenance issues can cause serious disruptions in retail, affecting POS systems, lighting, HVAC, and security infrastructure. RTM Cloud’s predictive maintenance system ensures that retailers can identify potential failures before they happen, allowing for proactive servicing and repairs.
With real-time monitoring and automated alerts, retailers can:
- Prevent downtime that impacts customer transactions.
- Reduce emergency repair costs by addressing maintenance issues early.
- Ensure a safe and functional store environment for employees and shoppers.
RTM Cloud helps retailers maintain smooth operations and a safe shopping environment by integrating predictive maintenance with retail security systems.
The RTM Cloud Self-Service Portal: Centralised security & operations
Managing multiple retail security systems can be challenging, especially for multi-location retailers. RTM Cloud’s Self-Service Portal simplifies security management by providing a real-time dashboard where retailers can:
- Monitor live CCTV feeds and review past footage.
- Receive instant alerts from duress buttons and emergency exit monitors.
- Track predictive maintenance alerts to prevent equipment failures.
- Generate security and compliance reports for audits and risk assessments.
This centralised platform enables retailers to respond swiftly to security incidents, optimise store safety, and maintain seamless operations.
Innovative staff protection utilising cameras as name badges
For frontline retail workers, personal safety is a growing concern. RTM Cloud’s cameras as name badges provide a discreet but highly effective security solution, recording real-time interactions between staff and customers. These wearable cameras act as both a deterrent and a valuable source of evidence in case of security incidents.
By incorporating cameras as name badges into retail security systems, retailers can:
- Deter aggressive behaviour and workplace disputes.
- Protect staff from false claims and security threats.
- Provide recorded evidence to assist with incident investigations.
This innovative approach to staff safety ensures that employees feel protected and supported while performing their roles.
Keep your retail team & store secure with RTM Cloud
Ensuring staff safety and operational efficiency is a priority for every retailer. With RTM Cloud’s advanced retail security systems, predictive maintenance, and real-time monitoring, businesses can proactively manage security risks, prevent downtime, and create a safer shopping experience.
Contact RTM Cloud today to learn more!