Your facility runs 24/7.
Your systems should too.
Nurse call, CCTV, access control and compliance across five different platforms is exhausting. RTM Cloud brings every system into one live dashboard so you know what's happening before someone tells you.
- 24/7 Australian response centre
- Audit-ready evidence in seconds
- No rip & replace
- Remote issue resolution
Start here. Which one are you?
What keeps an aged care facility compliant isn't what keeps a cold room at temperature. Pick your sector and we'll show you the version that applies to you.
Aged Care
Nurse call monitoring, compliance evidence and resident safety unified and audit-ready from one dashboard.
Aged care solutionsHealthcare
Real-time monitoring of patient safety systems, duress alarms and critical infrastructure across the facility.
Healthcare solutionsRetail
Fridge and freezer monitoring, security alerts and operational insight that protect stock, staff and margin.
Retail solutionsHospitality
Visibility across every system, around the clock, so guests stay comfortable and nothing fails unnoticed.
Hospitality solutions
You'll find out something failed.
The question is when.
Resident safety, compliance and operational continuity usually with limited staff and systems that don't talk to each other. Here's what our clients were dealing with before RTM Cloud.
"Our nurse call system failed during an audit. I had no warning."
When safety systems go down, the cost isn't just financial. It puts residents at risk and your accreditation on the line, often without a moment's notice.
RTM alerts you the moment anything shows stress before failure happens.
"I spend days pulling compliance reports together manually."
Compiling data from disparate systems every quarter is exhausting, and leaves room for costly human error when the stakes are highest.
Automated, audit-ready reports generated in seconds not days.
"Every time something breaks, we wait days for a technician."
Downtime spent waiting for on-site visits is costly and disruptive. Care staff get pulled away from residents to manage workarounds.
Most issues resolved remotely within hours no site visit required.
"I manage multiple sites but have no clear view of any of them."
Disconnected systems and inconsistent reporting mean multi-site operators have no single source of truth just a pile of fragmented data.
One live dashboard for every site, every system, every moment.
Most of the issues we fix remotely happened because a system was siloed and nobody knew it had failed. Don't wait for the incident report.
Not a pilot. Facilities running on this today.
Real outcomes from facility managers who made the switch including one that took $270,000 a year out of their audit budget.
$270kSaved every year across 90 sites
A national provider moved nurse call auditing from an external contractor to their own maintenance officer — and now audits four times as often.
Read the Case Study"RTM's fridge monitoring saved us approximately $20,000 in stock by detecting a high-temperature alarm before it became a catastrophe. A game-changer for any refrigeration-dependent business."
"When we had problems with our nurse call system, RTM diagnosed and resolved it remotely within hours — saving us the time and cost of an on-site visit. Our staff can now focus entirely on providing care."
"Facing persistent nurse call issues causing delays in patient care, RTM stepped in and resolved the problem remotely within hours. Their expertise and responsiveness are unmatched."
Every system you run,
on one screen.
Nurse call, CCTV, access control, HVAC and asset health live, in one place, without replacing what you already have.
The RTM IoT dashboard — live status for every connected system, across every site.
Monitoring
Proactive health checks across every system. Spots anomalies and correlates alarms before they become outages.
Learn moreAlerts
Escalating alerts when something demands attention, so the right person knows before a situation becomes critical.
Learn moreReporting
Automated, audit-ready reports built around your regulatory requirements. Schedule them, share them, done.
Learn moreCCTV
Video management integrated with your existing cameras. Unlimited recording, remote access, fast incident review.
Learn moreConnectivity
Distributed antenna coverage throughout the building — no dead zones for emergency, staff or IoT devices.
Learn moreThe RTM IoT platform
How it all comes together — one customisable view of every system, every site, updating in real time.
Learn moreAlready running nurse call, CCTV or access control? We work with what you have — no rip and replace.
Book a Discovery SessionAt 2am, you don't want a script. You want someone who knows your site.
RTM Cloud is built, run and supported by Australians who understand local aged care regulations and the pressures of running a facility here. Our response centre is staffed around the clock no overseas call centres, ever.
Nights, weekends and public holidays. Your facility never stops, and neither do we.
Every call is answered by an Australian who understands local aged care regulations, compliance requirements and your systems.
We diagnose and fix most problems without setting foot on site saving you time, disruption and cost.
Already a client and something needs fixing? Go straight to the help desk.
Small enough to answer the phone. Big enough to be trusted with it.
Aged care, healthcare, retail and hospitality organisations across Australia rely on RTM Cloud to keep their critical systems running.
Recognition
Who we work with
Proud to support organisations making a real difference across Australia. Join Them →
Technology partners
RTM Cloud integrates with leading technology platforms, so you're never locked in. Using a system not listed here? We likely integrate with it — Talk to our Team →
The compliance talk
you're not having.
Straight talk on the Aged Care Act, facility technology, and the gaps that turn into audit findings.
The Real Cost of Waiting Until It Breaks
Ask anyone who runs an aged care facility what keeps them up at night, and reactive maintenance is near the top of the list.
Read the article
Aged Care Tech in 2026: Six Shifts Decision-Makers Can't Afford to Miss
Aged care technology is no longer an IT conversation. With the Act demanding real-time evidence, it's an executive issue.
Read the article
The Hidden Compliance Trap Costing Facility Managers Their Reputation
Most compliance failures don't announce themselves — they hide in expired licences, missed inspections and overdue work orders.
Read the articleWe'll be at the Ageing Australia Conference.
Come and see the dashboard on a screen rather than in a brochure. Bring the system you're running now and we'll tell you straight whether we can help.