We exist to keep
Australia's Facilities running.
RTM Cloud is an Australian-owned IoT facility management platform built for the people who keep aged care, healthcare and commercial facilities safe, compliant and operational every hour of every day.
Built for the people who
keep Facilities running.
Providing software and project solutions for Australian Facilities since 2019 because we believe the people managing critical systems deserve better tools.
RTM Cloud was built with one goal: to give facility managers real visibility over the systems they depend on, without the complexity. We connect nurse call, security, access control and more into a single live platform so your team can act fast, stay compliant and focus on what matters most: the people in your care.
We work closely with our customers and partners across aged care, healthcare, retail and hospitality, supporting their growth with a comprehensive understanding of Australian compliance requirements and industry standards. When you call us, you speak to an Australian who knows your site.
From a single site in Queensland to facilities across aged care, healthcare, retail and hospitality we have grown because our customers trust us to keep their systems running.
from coast to coast across Australia.
Our Vision, Mission & Values
The beliefs and purpose that guide everything we do at RTM Cloud.
Enhancing the quality of life for the aging population while empowering your loved ones with dignity and respect.
Leading the transformation of aged care with compassion, safety, and reliable IoT solutions, exceptional customer service, and ground-breaking facility management.
We operate with honesty, transparency, and a commitment to doing what is right, ensuring trust and respect in all our relationships.
We strive for the highest standards of service, quality, and performance in everything we do, providing exceptional customer experiences.
Treating all employees, clients, customers, and stakeholders with dignity and valuing their unique contributions, regardless of background or position.
Collaborating towards a common goal, combining diverse skills and perspectives to drive innovation, growth, and a strong sense of achievement.
We are committed to creating solutions that are effective today and sustainable for the future, ensuring long-term positive impact on the community.
Cultivating a culture of appreciation by recognising the efforts of others, fostering positivity, and expressing thankfulness for the opportunities we share.
One ecosystem.
Total accountability.
RTM — Real Time Monitoring is a cloud or on-premises ecosystem utilising a suite of integrated software applications and electronic assets deployed across organisations. We connect to the systems you already have and report everything back through one intelligent platform so you don't have to manage it yourself.
To assist with overseeing and providing complete accountability for the electronic assets deployed in your facility. We use the systems you already have and connect to them with software that reports directly to your service contractor so you don't have to manage the complexity yourself.
Using one central data repository for all customer functions enables real-time monitoring, instant alerting, and a full historical reporting suite. We draw on unique elements of the medical monitoring and security industries, combined into a contemporary customer service model that automates virtually every operational task servicing, regular auditing, task and job management, and monitoring giving you complete assurance that your investment is fully functional and being utilised.
RTM Cloud's strength lies in our dedication to customer service. We are committed to supporting organisations to exchange role-critical information and foster productivity effectively. We can also support disparate locations, existing systems and infrastructure while seamlessly transitioning to new on your timeline, not ours.
Real Australians. Real Support.
Behind every facility we protect is a team of Australians who genuinely care. No overseas call centres, no scripts, just people who know your systems and are there when you need them.
We'd rather let others say it for us.
Independent recognition of how we've grown and how we work across 2025.
2025Telstra Business Awards
QLD Outstanding Growth — Winner
2025Moreton Bay Business & Innovation Awards
Winner
2025Australian Small Business Champions
Finalist
That's who we are. Now tell us about your facility.
A short conversation about the systems you're running, where the gaps are, and whether we're the right fit. You'll get a straight answer either way.