Change is coming and it matters more than ever for aged care facility managers
On 1 November 2025, the Australian Government will introduce the new Aged Care Act. A complete overhaul of how aged care is governed, delivered, and held accountable across the country.
For anyone involved in aged care management, including aged care facility managers, compliance officers, and executive teams, this legislation signals a major shift. While it aims to improve safety, transparency, and quality of life for older Australians, it also significantly increases the level of oversight and responsibility expected from providers.
Facilities will now be expected to demonstrate not only their intent to comply, but also the systems and evidence in place to prove they are consistently meeting new requirements.
What the new Aged Care Act is all about
The 2025 Aged Care Act replaces outdated frameworks with a modern, person-centred model focused on accountability, rights, and transparency. Key changes include:
- Stronger consumer rights, built around the new Aged Care Rights Statement
- A single, unified assessment framework, removing confusion and duplication
- Higher provider responsibilities, including clinical governance and quality assurance
- Mandatory reporting, with a focus on real-time data and serious incident responses
- Expanded regulator oversight, with penalties for non-compliance
These updates mean that aged care facility managers will need to ensure their sites have the infrastructure, tools and reporting capacity to meet new standards, and to prove it when called upon.
Simplify compliance with RTM Cloud’s
At RTM Cloud, we understand the challenges and that’s where our facility management solutions come in.
Our secure, cloud-based platform helps managers streamline operations, improve compliance readiness, and reduce time spent on manual admin. Through one connected IoT dashboard, you can:
- Track and log clinical and non-clinical incidents automatically
- Monitor nurse call and duress response times across facilities
- Generate on-demand compliance reports
- Maintain full audit trails with timestamped data
- Benchmark performance across multiple aged care sites
RTM Cloud simplifies complex aged care facility management by offering a smarter way to stay on top of your obligations, while freeing up your team to focus on resident care.
The new legislation is coming. Now is the time to act, and RTM Cloud is here to support every aged care facility manager on that journey.