RTM Self Service Portal and Reports for Aged Care

EMPOWERING AGED CARE TEAMS WITH DATA

Smarter insights. Easier reporting. Better facilities management solutions.

In aged care, accurate reporting and clear communication are essential. The RTM Self Service Portal makes it easy for managers and staff to access the information they need, when they need it. Combined with tailored facility management reports, it helps you simplify compliance, improve visibility, and make faster, more informed decisions.

Whether you are responsible for a single site or managing multiple aged care facilities, our portal and reports give you the tools to stay in control of facilities management services and ensure safe, efficient operations.

BOOK A FREE DEMO

Discover how the RTM Self Service Portal and facility management reports can support your aged care facility.

Simplify access to facility data

The self service portal allows managers and staff to securely log in and access up to date reports, performance metrics, and compliance documents. No more chasing emails or waiting on manual updates – everything is available in one easy dashboard.

 

Designed for aged care facility operations

  • Managers can generate custom facility management reports on demand
  • Staff can track issues, requests, and updates through the portal
  • Compliance data is always up to date and ready for audits

Why aged care facilities use the RTM Self Service Portal

Centralised reporting made simple

All facilities management solutions are captured in a single system, making it easy to view, export, and share reports across teams.

Smarter maintenance management

Link the portal to maintenance management for health care facilities so every job request, status update, and completion report is logged and accessible.

Reduced admin workload

Automated data feeds and standardised reports cut down on manual entry and duplication.

Transparency across your team

Everyone from executives to frontline staff can see the data that matters, when they need it.

Aged Care management

What the portal and reports cover

RTM’s facilities management service portal integrates with your existing systems to provide:

  • Compliance reports for audits and accreditation
  • Maintenance tracking for health care facilities and equipment
  • Incident reporting for risks, duress, or nurse call events
  • Energy, HVAC, and water usage reports for sustainability oversight
  • Custom dashboards tailored to aged care operational needs

Need to retain legacy systems? Our platform integrates data feeds from most major vendors.

Benefits you can measure

Better decision making with real time facility data

Reduced compliance stress with accurate, audit ready reports

Improved transparency across multi site operations

More efficient maintenance management for health care facilities

Stronger accountability with clear, accessible reporting

Because good care starts with good information

Running an aged care facility is complex, but your reporting and data access should not be. The RTM Self Service Portal and facility management reports simplify operations so your team can spend more time focusing on residents and less time on admin.

SMARTER FACILITIES. SAFER RESIDENTS. GREATER CONFIDENCE.

Frequently asked questions

It is a secure online platform that allows aged care managers and staff to access live facility data, generate reports, and streamline facilities management services.

Reports are audit ready and align with aged care requirements, making compliance checks faster and less stressful.

Yes. It logs job requests, tracks completion status, and keeps maintenance records easily accessible.

Absolutely. Whether you manage one site or a group of facilities, the portal provides consistent, centralised access to data and reporting.

SIMPLIFY YOUR AGED CARE REPORTING

Ready to streamline your facilities management service?

Call 1300 997 248 or use the form above to book a demo of the RTM Self Service Portal and Reports.

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RTM Cloud integrates nurse call, CCTV, access control, and more into a single smart dashboard, providing aged care providers with real-time insights, predictive alerts, and enhanced control over compliance and safety.

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