When families place their loved ones into aged care, they expect one thing above all else: safety. It’s not just about good food and clean rooms, it’s about trust. Trust that when something goes wrong, someone will know. Trust that the aged care facility is equipped to respond, no matter the hour. Trust that people and aged care safety are prioritised over paperwork.
But in a complex care environment where every second counts, how do you maintain that level of safety, especially across multiple sites or with limited staff?
At RTM Cloud, we help aged care providers deliver that trust through aged care management software and technology designed for real-world care environments. Our IoT-enabled platform consolidates all your critical facility systems into one central dashboard. That means everything from nurse call and duress alarms to temperature monitoring, door access, and CCTV is monitored in real-time, giving your team instant visibility and control.
Respond before it’s too late
Imagine this: a resident presses a nurse call button, but the alert doesn’t reach the right staff. Or an air conditioning fault causes room temperatures to plummet overnight. Or a door to a secure area is left open after hours. Each of these situations has the potential to harm residents or compromise the reputation of the facility.
With RTM Cloud’s aged care systems, live alerts and intelligent escalation, those risks are dramatically reduced. Our system not only notifies your team immediately but can also escalate unresolved alarms until they are acknowledged and actioned, even after hours!
Facilities using our platform gain access to:
- Smart Nurse Call Routing – Send alerts to the right staff at the right time.
- Environmental Monitoring – Keep rooms at safe, comfortable temperatures.
- Secure Access Control – Know exactly who entered a room and when.
- CCTV Integration – View live or recorded footage from your dashboard.
- Real-Time Reporting – Create audit logs and incident records instantly.
Peace of mind
Unlike traditional aged care management software, RTM Cloud is built to be intuitive and easy to use, even for staff who aren’t super tech-savvy! We also provide 24/7 helpdesk support and continuous system monitoring, so you’re never left without assistance. Plus, because our solution is cloud-based, it works whether you’re on-site or accessing data remotely.
Security and compliance are also built into every feature. All messages and alerts are encrypted, and our system architecture is designed to protect sensitive health data and ensure your organisation meets data protection standards with confidence.
Why it works
RTM Cloud isn’t just a software tool; it’s a strategic asset. It helps aged care teams reduce risk, build resident trust, and protect the organisation’s reputation. But most importantly, it gives your team the confidence to act quickly and deliver the high level of care your residents deserve.
When seconds matter, visibility is everything. And when aged care safety is your highest priority, RTM Cloud ensures you’re never left in the dark.
Because in aged care, peace of mind isn’t a bonus, it’s a responsibility.