Our People

The people behind
every Facility.

We are a passionate group of Australians who genuinely care about the people inside the Facilities we protect. Real experts, real support; no overseas call centres.

Meet the team
CEO RTM Cloud
Angela Ryan Chief Executive Officer
Role Chief Executive Officer
Experience 15+ years in customer service
Based in Queensland
Passionate about Aged care, innovation & family
Connect on LinkedIn
About Our CEO

Anglea Ryan —
Founder & CEO

RTM Cloud — Real Time Monitoring

"The story of RTM Cloud began with a vision: to transform customer service in the health and aged care sector. My journey to this point has been fuelled by a deep passion for helping others and finding innovative solutions that make a meaningful difference in people's lives."

Angela's professional background is rooted in customer service. For over fifteen years she worked in the beauty industry, discovering the profound satisfaction that comes from solving problems, helping others, and making people feel better about themselves. This passion for service became the cornerstone of her career.

On a personal level, life took a pivotal turn when her son was diagnosed with autism. Navigating the challenges of after-hours care and support gave Angela invaluable insight into the critical importance of accessible, responsive, and efficient services and ignited her determination to drive real change in industries where care is paramount.

Angela began her journey in the health and aged care sector as National Sales Manager at CareTech and RTM Solutions. Over seven years in that role she identified where customer service could be elevated to new heights — and that vision led directly to the creation of RTM Cloud. Through initiatives like an innovative training app, RTM Cloud puts support and resources at team members' fingertips, empowering them to deliver exceptional care.

At RTM Cloud, the mission is clear: combine cutting-edge technology with unparalleled customer service to help businesses in the health and aged care sector run more efficiently — ensuring better outcomes for everyone involved. Together, we are redefining what is possible in this vital industry.

Outside of Work
🏉 Rugby union supporter 🏋️ Gym enthusiast 👨‍👩‍👦 Proud parent of four 🍖 Sunday family BBQs 🏆 Competitive spirit
"

Great things in business are never done by one person, they are done by a team of people.

Steve Jobs Co-founder, Apple Inc.
Leadership Team

The people
behind the Platform.

Experienced, passionate and genuinely committed to helping facilities across Australia run better every day.

Justin Randell
Chief Operating Officer

Bio Coming Soon.

Jenn Wallace
Chief Performance Officer

Bio Coming Soon.

Team member
Darius Holliday-Miller
Chief Commercial Officer

Bio Coming Soon.

Team member
Deleen Weys
Chief Financial Officer

Bio Coming Soon

Matt Ryan
Chief Technical Officer

Bio Coming Soon.

Team member
Lisa Casablanca
Commercial Marketing Lead

Bio Coming Soon.

Peter Carpenter
National Project & Delivery Manager

Bio Coming Soon.

Team member
Caleb Brian
Research & Development Manager

Bio Coming Soon.

Team member
Karly Randell
Services Manager

Bio Coming Soon.