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rtm Self Service Portal

Stop asking for reports.
Pull them yourself.

Real time access to your facility data through a web browser. Alert response times, performance statistics and room by room reporting, available the moment you need them rather than the week after you ask.

Book a Discovery Session See what's inside
  • Works in any web browser
  • Reports in PDF or Excel
  • Australian designed and supported
What's inside

Five screens that answer
the questions you get asked.

Facilities receive alarms and notifications from a range of disparate systems: nurse call, staff and asset tracking, security, access control, CCTV, duress and fire. The portal brings them into one place you can log into from any browser.

Dashboard

  • Real time site analytics
  • Real time site status
  • Response time trends across call points, handsets and displays

Alarm overview

  • Real time active alarms
  • Real time response statistics
  • Full alarm history

Reports

  • Run quick reports as required
  • Download scheduled reports
  • Room specific summaries on demand

Messaging

  • Send text messages quickly and easily
  • View the full text message log
  • Alerts sent straight to staff mobile devices

Info

  • Staff shift details
  • Current system interfaces
  • Email history

Site status

  • Call points seen in recent days
  • Pendant battery status
  • Handsets and smart displays online

Customisable

Tailor reports to what you actually need, from daily operational summaries to detailed audits of system performance and maintenance.

Scheduled

Set reports to arrive by email automatically, so the people who need the data have it without asking. Logs show who received what, and when.

PDF or Excel

Every scheduled report can be configured for PDF, Microsoft Excel, or both, so the numbers land in whatever you already work in.

Who it's for

Same portal, different questions to answer.

What an aged care facility needs to evidence is not what a retail site needs to watch. The portal adapts to the systems you run and the reporting you are accountable for.

Aged Care

Nurse call response times, pendant battery status and the evidence you need to demonstrate compliance under the Aged Care Act.

Aged care solutions

Healthcare

Patient safety systems, duress alarms and critical infrastructure, with response statistics across every ward and department.

Healthcare solutions

Retail

Refrigeration temperature, security alerts and site uptime across every store, in one view rather than one system per site.

Retail solutions

Hospitality

System uptime and alarm history across the whole property, so nothing fails quietly while guests are on site.

Hospitality solutions
See it for yourself

The next time someone asks for numbers, have them already.

Thirty minutes walking through the portal with your systems as the example, so you can see exactly what you would be able to pull and when.

Book a Discovery Session Call 1300 997 248
Download the brochure Full feature list, site analytics and site status screens, and ordering information. The $270,000 case study How one provider used their own reporting to take external audits off the books. What the Act requires Why continuous evidence, not audit-day evidence, is now the obligation.